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Our Commitments

Mission, Values & Quality

We manage the data that helps the Federal government make better national security decisions, faster.

Mission

Deliver premier innovations with transformational solutions to solve challenges on time, within budget, and without compromise while exceeding customer expectations to build lasting business relationships.

Values

  • Find success with integrity
  • Cultivate people focused culture
  • Deliver value through innovation
  • Foster growth with passion
  • Build reputation through service
  • Create exceptional relationships through respect

Quality

Ennoble First is committed to providing quality products and services that consistently meet or exceed our customers’ expectations, and are delivered on time with an aim to achieve overall customer satisfaction. Our quality assurance program is based upon continuous communication, improvement, and defect prevention in every product and service provided.

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Privacy and Cybersecurity

Ennoble First maintains the highest standards of integrity and ethical behavior, and this extends fully to how we manage data privacy and cybersecurity. We apply industry-leading data privacy and cybersecurity standards in our day-to-day business. Ennoble First has a duty to our people, customers, and partners to safeguard and handle data, systems, and technology in line with the continually-developing regulatory framework.
Below will outline our approach to cybersecurity and data privacy, including our broad policy, governance and compliance initiatives. This will be regularly updated as industry standards and legal requirements evolve.

Cybersecurity

NIST 800-171 & DFAR Compliance
Our business relies entirely on the ability to assure and attest to the confidentiality, security, integrity, and availability of data and systems.

We utilize industry-standard frameworks with which to provide appropriate governance of our corporate cybersecurity efforts. 

The National Institute of Standards and Technology (NIST) 800-37 Risk Assessment methodology is used every day as our standard methodology for assessing risk related to hardware, software, systems, and cybersecurity controls.

Ennoble First is up to date with our NIST 800-171 assessment of our Corporate System Security Plan and related controls to ensure that we are compliant with the 800-171 requirements aligned to the Defense Federal Acquisition Regulation Supplement (DFARS) 252.204-7012 clause. Our business relies entirely on the ability to assure and attest to the confidentiality, security, integrity, and availability of data and systems.

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Data Privacy

Protecting Your Data
Data privacy is integral to our Code of Conduct and training programs.
Protecting personal information is a commitment we make to our people, customers, and partners and is an essential part of doing business. We know that improperly handling personal information can have serious consequences for our people, our company, our partners and our customers. 

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Ennoble First Support Guarantee 

The Ennoble First warranty surpasses anything in the government procurement space. Like our solutions, our support guarantee is customized to meet each client's needs. It provides complimentary 180-day minimum error correction and deficiency management support for software built by the Ennoble First team. 
Service level agreements (SLAs) are negotiated in advance and throughout the program's life to adjust to the customer's needs with minimal cost impact. We also provide extended operations and administration warranties within the SLAs. Please ask your sales manager and customer support representatives for options.